In In The News

…Imagine a grandmother going to the emergency room and relying on her 5-year-old grandchild to describe her symptoms and relate doctors’ questions and instructions. Consider how a busy young mother might put aside a pages-long renewal notice from Medicaid or WIC in a language she cannot read. Think about a 45-year-old man recovering from surgery and trying to manage his own aftercare when he can understand neither the verbal nor written instructions his medical team provides. These are just a few of the many challenging health care scenarios that play out for Michiganders who do not fluently speak or read English.

“They’re experiencing language barriers across the whole spectrum of health care services, wherever information needs to be communicated,” says Simon Marshall-Shah, senior policy analyst at the Michigan League for Public Policy. “Language barriers like these can really be a serious impediment to health literacy and ultimately better health outcomes.”

Read more at Flintside.